About Us

Kangaroo tshirt

As an Australian brand, we understand the importance of quality craftsmanship. Our clothing is crafted with the utmost care and precision, using only the finest fabrics to ensure lasting durability and comfort. We strive to create pieces which make a fashion statement. Our clothing is inspired by the vibrant Australian lifestyle. We offer a wide variety of clothing options for men and women.

printed tshirt

We believe that everyone deserves to feel confident and comfortable in their own skin, and our clothing is designed to make you feel just that. We are here to give you a seamless experience, right from browsing our website to receiving your order. Our dedicated team is always ready to assist you with any queries or concerns you may have.
We are excited to bring the best of Australian fashion to India and hope that you enjoy exploring our collection. Join us on this soulful journey of threads and designs crafted specially for you.

  • Mission

    An Australian luxury brand that epitomizes vibrancy and trendiness, redefining the essence of luxury. Our exquisite designs inspire a refreshing take on fashion, elevating customers to the pinnacle of experience and poise.

  • Vision

    At Hop on High, we are proud to be a clothing company providing high-quality fashion to our audiences worldwide. With a passion for style, we aim to bring a unique blend of Australian design and trends to our global customers. To enhance the experience, we aim at opening stores across the globe.

Frequently Ask Questions

Do I have to pay a delivery charge?

Yes, we charge for delivery.

Do you charge for shipping charges for return

Yes we do charge on return.

Can I change my address after placing an order?

We are unable to change the delivery address on orders once the process has been completed. Please check your order carefully before clicking ‘buy now’.

How long will my delivery take?

We aim to deliver your order within 7 working days.

Delivery times are provided at the time of your order on the checkout page, and you may have two different estimated delivery dates depending on which distribution centre will be fulfilling your order. Delivery times will depend on the service selected and the delivery destination. All delivery times are estimated and are based on working days, this excludes weekends and public holidays.

Why has my order not been dispatched?

This could be because we are currently replenishing our stock. If the item becomes available it will be dispatched as soon as possible and you will receive a confirmation email. If stock is no longer available your order will be cancelled. Alternatively, if you paid via bank transfer please allow 3-5 working days for the payment to be processed.

Will this item come back into stock?

We are unable to provide exact dates for if or when an item will be restocked online but yes u can contact customer care.

Why has my order been cancelled?

We are sorry if we’ve been unable to fulfil your order. Once an order is received it is entered into our dispatch database, however on rare occasions the stock for your order may no longer be available and may result in the order being cancelled. You should not be charged for orders that have been cancelled and if you believe that you have been charged, u can contact customer care. Also in scenarios such as some errors are being seen any discrepancy in address or fraudulent scenario please orders get cancelled and contact us.

Please note that we are unable to offer alternative items, therefore if the product is no longer be available, the item will be cancelled from your order. If the order/item was part of a promotional offer this could result in the promotion no longer applying to your order.

Can I exchange my order?

We currently do not offer exchange. However, you may return the product for a refund and place a fresh order.

How do I return my order?

You may place a return request on the website or dial our customer care.

Every return should contain the original packaging. If you wish to return a product, we request you to
pack it in the original box along with the original invoice, which we will be reverse picked up.

How long will the return take?

Please allow 7-10 working days from receipt of your goods at our warehouse for the return to be processed. You will receive a confirmation email once your return has been processed with a new tracking number for exchanged goods or a refund receipt.

Can I cancel my order?

Orders once confirmed cannot be cancelled.You may cancel your order or some items in your order before we bill and ship the items. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and issue a credit note which you can use in a stipulated time period ,so u can use in your next buy .We will not be able to cancel orders that have already been processed.

Can't Find What You're After?

We’re sorry you haven’t been able to find the answer to your question(s). Our Customer Service team is always keen to help you, so please either call us on the number below or send us an email.